Frequently Asked Question

General

To complete your profile, you will need to provide your personal details:

  • name
  • date of birth
  • allergies
  • contact information
  • address
     

     

We will also require a credit card on file. If you have personal, provincial health plan, and/or any additional third party insurance, we will process all claims on your behalf.
Your information is completely confidential and all information is stored in accordance with provincial privacy regulations to protect your personal information.

 

Calgary and Edmonton: Monday to Friday from 9am to 5pm Mountain Time
Vancouver: Monday to Friday from 8am to 4pm Pacific Time

The best way to reach us is by calling 1-855-226-0922.
Our addresses are
126 10748 – 74th Street SE, Calgary, AB T2C 5N6
17969-106 Ave, Suite 100, Edmonton, AB T5S 2H1
790 E Hastings St, Vancouver, BC V6A 1R5

We currently provide services in Calgary, Edmonton, Vancouver and the surrounding areas. We are expanding across Canada, so please stay tuned.

It is completely free to use our service. You only pay for the medications you take. Delivery is always free for prescription items. Our dispensing fees are aligned with provincial recommendations and are competitive with other local pharmacies

Setting up your profile only takes a few minutes, and we do all the work for you! Simply contact our customer care specialist by calling 1-855-226-0922 or sign up online using our secure portal.

When speaking with our customer care specialist, we will ask you for the name, phone number, and location of your current pharmacy. We do the rest. It’s that easy.

Yes, when you receive your prescription from your doctor, simply ask them to fax it to
1-888-417-3711, and we’ll take care of the rest.

Call us with your details and we’ll request a copy of your prescription from your doctor.
We’ll take it from there and your prescription will be delivered to you!

It is completely free to use our service, you only pay for the medications you take.
Delivery is always free for prescription items.

After coordinating with your insurance plan, your credit card will be charged with the
the remaining portion of the cost.

All credit cards are accepted as a form of payment

We’ll attach all medication receipts to every delivery.

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